Prices in 3 decimal points?

Our store includes quantity discounts which, when shown in 2dp (2 decimal points) often fail to calculate properly for low value items such as standard/straight blunt needles. To counter this and make discounts (and currency exchange rate differences) clearer we decided to show unit prices in 3dp (3 decimal points). This allows differences to show […]

Do [we] accept Purchase Orders?

We do, but we strongly recommend the use of Purchase Orders ONLY for larger value orders. As a small company, we have no dedicated finance staff member and purchase orders take up a significant amount of time to complete. As a result we apply an administrative fee and will review discounts available on a case […]

Discounts & Offers

Discounts Our products are listed with discounts applied at quantity break points. The greater the quantity, the bigger the bulk discount. Price breaks are indicated on applicable product pages and you can view the actual amount for your product/quantity on the Shopping Cart and Checkout screens. Discounts are applied regardless of the viewed currency.   […]

Minimum Order Quantity and Samples

Minimum Order Quantities Most products available on have no minimum order quantities (MOQ’s) and are all available in single items.   Samples: Because we supply end-user and reseller businesses, we ask that customers order the necessary “sample” item(s) as normal then contact us about placing a larger order once they have determined product suitability. […]

Stock availability, Back-orders

Stock Availability While we endeavour to ensure the indicated stock levels are accurate there are some instances where orders overlap or stock counts have drifted. If an order is affected by a shortfall we will notify customers as soon as possible. Customers will then have the option to continue with their order or cancel and […]

Sterile, Clean products?

Sterile / Clean Products While some of our products are sealed and sterilised during manufacture, our primary market is industrial, craft and non-sterile usage. As such we don’t provide products for sale on this website, with any guarantee, warranty or similar regarding their sterility, nor are we able to certify any product for use in […]

Re-use, Recycling and Disposal

Re-Use, Recycling & Disposal As our background has been in the use of syringes, needles, etc… in inkjet refilling applications we frequently clean and re-use the products for refilling purposes. However, re-use of our products must be based on a common sense approach. ie: Does the product need to be absolutely clean and/or devoid of […]

Shipping Options Available

Shipping Services/Options We currently offer a selection of shipping services to cover the United Kingdom and the rest of the world. UK UK: Flat Packet Royal Mail :: 2nd Class   UK: Standard Parcel UKMail (DHL Packet) :: Packet   UK: Priority Parcel UKMail (DHL Packet) ..or.. Parcelforce :: Next day* / Express 24   *If […]

Legal to buy syringes or needles?

Legality of Purchase/Import Legislation varies from country to country, state to state so it is your responsibility to check with the relevant authority(s) to ensure you can legally purchase and import (where appropriate) our products. We cannot provide advice on this topic, nor can we accept responsibility for seizure, confiscation and/or rejection of an order […]